Shipping policy
Here's a customized Shipping Policy Template tailored for your Shopify store, Wessex Wood Treasures—assuming you specialize in handcrafted or vintage wooden items. You can easily copy-paste this into your Shopify policy settings and adjust the details as needed:
Shipping Policy – Wessex Wood Treasures
Thank you for supporting Wessex Wood Treasures. We take pride in handcrafting and curating timeless wooden pieces with care. Below you’ll find all the details regarding our shipping process.
Processing Time
Each order is carefully packed and shipped from our workshop in Wiltshire.
Processing time: 1–3 business days (excluding weekends and holidays).
Custom or made-to-order items may require additional time. If that’s the case, estimated production times will be listed on the product page.
Domestic Shipping (UK)
We offer standard and tracked delivery options across the UK.
| Shipping Method | Estimated Delivery Time | Price |
|---|---|---|
| Yodel | 2–4 business days | £8 |
| Tracked Delivery | 1–2 business days | £10 |
Shipping costs will be calculated at checkout.
International Shipping
We currently ship to select international destinations including the EU, US, Canada, and Australia.
Please note that delivery times vary based on location and customs clearance.
| Region | Estimated Delivery Time | Shipping Cost |
|---|---|---|
| Europe | 5–10 business days | £15 |
| North America | 7–14 business days | £35 |
| Rest of World | 10–20 business days | £60 |
Customs duties and taxes are the responsibility of the buyer and may be charged upon arrival.
Order Tracking
You will receive a confirmation email with tracking details as soon as your order ships (if tracking is included in your chosen shipping method).
Packaging & Sustainability
We aim to use recyclable, eco-conscious packaging wherever possible, without compromising on protecting your wooden treasure.
Damaged or Lost Items
If your order arrives damaged or does not arrive within the estimated timeframe, please contact us within 7 days at 📧wessexwoodtreasures@icloud.com with your order number and photos, if applicable. We’ll be happy to assist you.
Questions?
For shipping inquiries or special delivery requests, feel free to contact us at:
📧 wessexwoodtreasures@icloud.com
Thank you again for choosing Wessex Wood Treasures — we’re honoured to be part of your space.
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